Grace Marks
5/21/13
With so many distractions from cell phones, social media, to mental clutter, are we really tuning in to listen? Are we listening to ourselves, our co-workers, and customers?...
Grace Marks
5/7/13
Whether we like it or not, sometimes we sometimes have to say no to a customer, boss, or co-worker...
Grace Marks
3/13/13
Rolling your eyes, tilting your head, folding your arms, tapping your fingers, playing with your hair, slouching, sighing, or speaking softly or loudly, sends powerful messages to ...